1. What is TimeDriver?
TimeDriver is a revolutionary appointment invitation system that will compel your customers and community to schedule time with you. By embedding a "schedule now" button in email messages and on Web pages, you'll drive more appointments with fewer hassles than ever before.

TimeDriver is powered by technology from TimeTrade Systems™, the leading provider of appointment solutions to some of the world's best known organizations, including Charles Schwab, US Department of Homeland Security, BlueCross BlueShield, PETCO and Harvard.
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2. Who should use TimeDriver?
TimeDriver is for sales professionals, entrepreneurs, executives, consultants, service providers and anyone who wants to invite others to schedule a personal interaction with them - whether on the phone or in person.

TimeDriver is especially well suited for users who interact with customers and clients on a regular basis. For example, sales professionals can process hundreds of sales leads through TimeDriver and invite everyone to schedule a personal introductory phone call or product demo. They can also use TimeDriver to invite existing customers to learn about a new product or to schedule a periodic account review.

Service providers such as therapists, consultants, financial advisors, healthcare workers and others who offer appointment-based services can use TimeDriver to increase patronage with existing clients and to attract new clients.
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3. How does TimeDriver work?
You can think of TimeDriver as a personal scheduling assistant that works with your existing Outlook or Google Calendar. When you invite people to schedule an appointment, TimeDriver will offer timeslots that do not conflict with other commitments in your calendar. And all the appointments that flow in through TimeDriver will be placed in your Outlook or Google calendar automatically. You'll be amazed as appointments continually flow in without you having to lift a finger!
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4. How is this different than using Outlook or Google to send a meeting invitation?
When you send a meeting invitation, you are forced to manually choose meeting times that will be offered to invitees. This works fine for ad hoc meetings but does not support an automatic process for inviting a flow of appointments. Although you can use TimeDriver to offer specific times for ad hoc meetings, the sweet spot for our application is rules-based automation of the appointment scheduling process.

Don't worry, it's not complicated. Our proprietary, rules-based technology makes it possible for you to offer appointments that flow in to specific time windows in your calendar - such as Monday and Wednesday mornings. You can establish how far into the future you'll accept appointments. And you can limit how many timeslots will be offered on any particular day so you can look busy even if you are not!
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5. What are the benefits of TimeDriver?
Simply put, you'll drive more appointments, generate more revenue and advance customers more quickly through time-critical processes. You'll also save time and frustration for you and your customers. With TimeDriver, there is never any phone tag or email tag to set up an appointment. Invite. Click. Done.
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6. What are the software and hardware requirements for TimeDriver?
All you need is an Internet connection and a browser-equipped PC. TimeDriver works with popular browsers including Internet Explorer, Safari and Firefox. If you use Google Calendar, TimeDriver will flow appointments into your calendar using a secure Internet connection. If you use Outlook, TimeDriver will flow appointments into your calendar using an Outlook plug-in that will be installed when you begin using TimeDriver. Outlook plug-ins rely on secure, proven technology and are widely used on millions of Outlook desktops. If you use Salesforce you will need to download the free TimeDriver for Salesforce tool from AppExchange to integrate TimeDriver appointment data with Salesforce lead and contact records as well as the calendar.
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7. Do my customers need Google Calendar or Outlook?
No. All your customers need to respond to an appointment invitation is an Internet connection and a browser-equipped PC.
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8. Is TimeDriver safe and secure?
Absolutely. TimeDriver is not a calendar sharing application. And no one is ever given access to your calendar. Your customers are offered available timeslots; but your calendar always remains completely private and protected. TimeDriver employs super-secure 128-bit SSL encryption for Internet communication and is certified by Hacker Safe®.
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9. What is the price of TimeDriver?
You can try TimeDriver free for 90 days. If you like what you see, the cost is just $29.95 per year. To begin your free 90-day trial with no risk and no obligation, click here. No credit card is required.
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10. How do I get started?
Click here to sign up.
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11. What if I don't use Google Calendar or Outlook?
We plan to introduce calendar connectors for Salesforce.com and Lotus Notes later in 2008. Watch for our announcement. You can also use TimeDriver without any calendar connection. In this case, you'll need to take care when defining availability windows in TimeDriver to ensure that offered timeslots will not conflict with your other commitments.
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12. Can I send email confirmations and reminders to my customers?
Yes. TimeDriver automatically sends email confirmations and reminders.
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13. Will appointments generated through TimeDriver show up in my Blackberry, PDA, iPhone or other mobile device?
Yes. As long as your mobile device is set to synchronize with your Outlook or Google calendar, TimeDriver appointments will flow in to your mobile device automatically.
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14. Can TimeDriver collect special information from customers when they schedule an appointment?
Yes. TimeDriver lets you define a custom question that will be presented to invitees during the appointment scheduling process. For example, you might ask if an invitee has any special needs or concerns that should be addressed when the appointment is held.
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15. Does TimeDriver work with Salesforce?
Yes. It's easy to connect TimeDriver to SalesForce using our free TimeDriver for Salesforce tool available on Saleforce's AppExchange. TimeDriver for Salesforce enables your sales team and others to easily invite customers and prospects to schedule time for sales demos, account reviews, and other interactions. Appointments flow into the user's Salesforce, Google, or Outlook calendar. All TimeDriver appointments are logged in Salesforce as events with the associated leads or contacts. Click here to learn more.
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