8. How does TimeDriver handle time zones?
TimeDriver has been built to account for the time zones of the inviter (you, the user) and the invitee (your customer, prospect, etc.) in all of its functionality including:

• setting up and viewing available time in the Availability Calendar
• viewing and selecting a time slot, as an invitee
• appointment confirmation emails and in the start time used when appointments are added to an Outlook or Google Calendar

TimeDriver uses the time zone established for your computer clock to ensure that it remains in synch with local calendars like MS-Outlook, which also use the computer clock time zone. Based on your computer clock settings, TimeDriver picks the most common time zone as the default. However, you may change to your specific time zone:

• From the select list presented to you when you register for TimeDriver
• In TimeDriver, by going to the Settings page, under Edit personal information, shown below:
  
  

For example, if you live in eastern Canada, TimeDriver would set your time zone to US/Eastern by default—because this is the most common of eastern time zones. However, you can change this to your specific time zone, Canada/Eastern, from the Edit Personal Information tab.

TimeDriver uses the time zone setting to present the correct availability and appointment times to you. For example, if you go on a business trip to a different time zone and want to see your TimeDriver appointments in the new time zone, you must change the time zone setting on your computer clock.

Your TimeDriver invitees, customers, and prospects have the same experience. The available time slots will be presented from the perspective of their current time zone, which in turn is detected by TimeDriver from the invitee's computer clock.

When you and your invitee are in different time zones, the appointment confirmation email presents the two start times and the corresponding time zone to avoid confusion, as shown below:



In fact, the only time zone case that TimeDriver cannot handle is when your computer clock or that of your invitee is not set to the appropriate time zone! As long as your computer clock has the corrent time zone setting, you can relax and count on TimeDriver to handle everything else related to time zones.

Back to TimeDriver Support FAQs